Please see our full terms and conditions for information about ticket ownership and your responsibilities, Section 4 'Conditions of Transfer/Sale of Tickets' in particular.
Can I transfer my Season Pass to my friend or family member?
Please see the terms and conditions for transferring a ticket. You must know the person you are transferring the ticket to personally, they would have been otherwise entitled to purchase a ticket and you have not sold that ticket for an amount which above face value.
- Transfer ownership: If you'd like to transfer ownership for the Season Pass, please contact us in writing with your booking reference and the name and address of the person you’d like to assign the ticket/season ticket to.
- One-off match: If it is just for one match, someone else can use the season pass as long as it is like for like i.e. an adult cannot use a student’s pass. Please contact us in writing with your booking reference and the name and address of the person you’d like to assign the ticket/season ticket to.
- Upgrade ticket: As long as the ticket is not part of a package, it can be upgraded. Please call us so we can take any additional payment over the phone.
I’ve bought a student/under 18 tickets/ season ticket, can I upgrade it?
As long as the ticket is not part of a package, it can be upgraded, please call us so we can take any additional payment over the phone.
Can I gift my ticket to a friend or family member?
You may transfer your ticket to a friend or family member, so long as they don't pay more than face value (it is illegal to sell tickets for more than face value).
If the ticket needs to be upgraded (ie change a student ticket to an adult ticket), please call us so we can take any additional payment over the phone.
Can I cancel my ticket and get a refund?
Unfortunately as per the terms and conditions agreed to at the time of purchase, match tickets are non-refundable.
We recommend that any unwanted tickets are transferred to friends or family at face value.
If this option is not available to you, please contact us by using the contact form.