Murrayfield and Irredeemable Debenture Holders will be sent a Digital Debenture Brochures from Season 2021/22.
If you do not have an email address on the system you will receive a courtesy letter each season advising you of the ticketing timeline.
You can find sale dates, prices and more information in the Debenture brochure.
The Digital Debenture Brochure for Season 2021/22 can be found here: Season 2021/22 Debenture Brochure
Can I book via Phone?
Murrayfield Debenture holders should purchase their ticket reservation online. You can contact the Customer Services team by phone for assistance if required.
For instructions on how to do this visit:
Irredeemable Debenture holders must purchase tickets over the phone. We can be contacted on 0131 378 1600 (option 1). To review our most up to date operating times, visit Contact Us.
The dates from when you can purchase can be found in your Debenture brochure, or on your email or letter from us.
Can I still submit a booking form like I have done in previous years?
We will no longer be sending out booking forms in the post.
Due to first-come, first-served nature of the sale of Irredeemable Debenture match tickets, booking by phone is the most efficient method, although we do anticipate a high volume of calls during the first few days of this sale. If you want to download an application form and submit by post you can find the Irredeemable Debenture application forms for both Autumn Internationals here.
How many tickets can I apply for?
Murrayfield Debenture Holders are able to apply for one ticket per seat held for each home International match held at BT Murrayfield for the Six Nations Series only.
Irredeemable Debenture Holders are entitled to purchase two tickets per Debenture for each International match played at BT Murrayfield.
When is the closing date for applications?
The Murrayfield Debenture deadline is 31 August. Scottish Rugby wants to ensure that as many supporters as possible are given the opportunity to purchase tickets to see the International team in action. Due to this, it is important that we know how many tickets have not been taken up by Debenture Holders so that these can be allocated to other sales groups such as Home Clubs and Youth Groups and Schools.
Irredeemable Debentures have until 31 December but it is advised that applications are made early as placement is made on a first come, first served basis.
What happens if I miss the deadline?
Bookings not made by the deadline are re-allocated to other prior rights groups as well as public sales. These tickets are immediately available to these groups and therefore it is unlikely that applications made after the deadline will be successful.
When will my tickets arrive?
This depends on the delivery option chosen at the time of booking:
- Mail: Scotland International tickets are usually dispatched approximately 2 weeks prior to the game if postage has been selected at the time of booking.
- Print-at-Home / Digital: If you have opted for Print at Home, these should arrive within 5-10 minutes of your booking to the email address given during the booking process unless otherwise stated. If this does not arrive, please check your ‘Junk’ and ‘Spam’ folders as these can often be filtered by email servers. If your tickets are not in these folders, please email email@example.com
- Collection: If you have chosen to collect your tickets, these can be collected in advance from the Scottish Rugby Ticket Centre, BT Murrayfield Stadium or on matchday, where we will be open until half time. We do strongly recommend that you collect your tickets for a Scotland game no later than 2 hours prior to kick off to avoid queues.
What should I do if I lose my tickets?
If you have lost your tickets for an event which Scottish Rugby maintains direct control over ticketing, or if you have not received your tickets by 2 working days before the match, please contact us by email on firstname.lastname@example.org. This email should include your full details, the section and seat numbers booked and the reason you are not in possession of the tickets. If tickets have been stolen, please provide a Police crime reference number. If your tickets have been posted to an old address, please try to make contact to retrieve the tickets before contacting us. We may be able to replace lost tickets however there will be a charge for this to be processed.
Am I entitled to Hospitality with my Debenture?
Information pertaining to hospitality options will be included in the Debenture Brochure.
To find out more or to book your hospitality packages, please call 0131 346 5250 quoting your debenture number and advising whether you are a “C” or a “D- Thistle” Debenture Holder. Hospitality options are also available for all other debenture holders call on the number above or email: email@example.com
Am I entitled my Debenture seats at concerts or other events held at the stadium?
Debenture holders are not guaranteed tickets for concerts or other events held at BT Murrayfield. In other situations, where Scottish Rugby maintain direct control over ticket allocations, Debenture Holders will be able to apply for a ticket within a time limit detailed at the time.
Can I sell my Debenture ticket on the secondary market?
Tickets can be gifted or transferred at face value only. In line with Scottish Rugby’s Ticketing Terms and Conditions, tickets must not be transferred or sold (or offered for transfer or sale) through any secondary ticketing service provider, auction site or website. Failure to comply with these Terms and Conditions will result in sanctions being imposed by Scottish Rugby on the person to whom the original ticket[s] were sold. Visit Terms and Conditions for more information.
To find out what Scottish Rugby are doing to combat the secondary sale of our tickets please visit Safe Ticket Purchasing.