As you opted to automatically renew your Scotland Season Pass(es) next season, they have been renewed. A reminder of your seat location plus details of Season 2020/21 prices and Direct Debit dates has been emailed to you and will also arrive in the post. If, for any reason, you want to change your pass(es) please refer to the Frequently Asked Questions section below.
Please note: This information relates specifically to your auto-renewing Scotland Season Pass(es). Your Debenture pack containing your Debenture brochure and Booking Forms for individual match tickets will be sent to you in March.
How many games are covered by the 2020/21 Scotland Season Pass?
There are six home Scotland games at BT Murrayfield next season: three 2020 Autumn Tests and three 2021 Guinness Six Nations games.
What else is included in the Scotland Season Pass?
As well as the six Scotland home Internationals in season 2020/21 the Scotland Season Pass also allows you to apply for free tickets to all Scotland Women and Scotland U20s home games during the season as well as invitations to exclusive events, including at least one Scotland training session. Finally, you will continue to have pre-sale access to purchase any additional match tickets or other Scottish Rugby events (subject to availability and purchase limits).
Direct Debit dates
Payments will be debited in equal (or as equal as possible) monthly instalments on the following dates:
2020/21 Scotland Season Pass prices
Do you want to cancel?
If you have changed your mind since opting for auto-renewal, you have until Tuesday 31 March to cancel your Season 2020/21 Scotland Season Pass(es). You must communicate this in writing by emailing firstname.lastname@example.org. If we have not heard from you by 31 March, we will assume you wish your auto-renewal to remain active and the Direct Debit payments will automatically commence on 1 June.
New Season Cards for 2020/21
Once again you will be issued with a new card for Season 2020/21. Your new cards will be mailed to you in plenty time for the start of the new international season, no later than two weeks before the first game, against Argentina on 7 November.
Do not sell on the Secondary Market!
Season Passes and match tickets are NOT permitted to be transferred or sold (or offered for transfer or sale) through any secondary ticketing service provider, auction site or website. Any Season Passes or tickets found to be offered for sale on any secondary site other than the Scottish Rugby Ticket Exchange will be contravening the Scottish Rugby’s Ticketing Terms & Conditions and will be cancelled by Scottish Rugby and made void. Any Season Pass holder found to be selling passes or tickets in direct contravention of the ticketing Terms and Conditions will be subject to sanctions appropriate to the breach and may be prevented from purchasing any further passes or tickets.
Frequently Asked Questions
Please Keep Your Information Up-to-Date!
You must take care to provide us with accurate information. If your bank details or any other information which is used by or previously provided to us, is no longer accurate, then please contact us immediately.
How do I renew my Scotland Season Pass(es)?
As you paid by Direct Debit last season you are on the auto-renewal scheme, so you don’t need to do anything as your seats have already been renewed. Please do NOT cancel your Direct Debit instruction – it will simply be reinstated with your bank. If you have already cancelled your Direct Debit instruction, please contact us requesting the Direct Debit to be reinstated.
How do I move or upgrade my Scotland Season Pass(es) to another category?
If you have additional season passes, other than your debenture entitlement, and you wish to move or upgrade your Season Pass(es) to another category please contact us to discuss availability. Please Note: moved/upgraded pass(es) can only be paid for by Direct Debit (once the booking has been made, we will cancel your original booking). You have until 31 March to move or make changes to your pass(es) where available. Phone lines are expected to be extremely busy during this time. As Season Pass holders will be upgrading and moving seats, we are expecting to see seats released throughout this period. Therefore, availability is expected to change over the course of this period.
Can I buy additional Season Passes at this time?
No, additional passes are not available during this renewal period.
How can I cancel my Scotland Season Pass(es)?
If you wish to cancel your pass(es), please make the request in writing by e-mailing Scottish Rugby at email@example.com. You have until 31 March to cancel your pass(es).
New Season Pass cards for 2020/21:
We will be issuing new cards for Season 2020/21 therefore there is no need to keep hold of your current season pass(es).
How can I change the concession of a Season Pass?
If you need to change one of your passes to an Adult, Under-18 or Student, please contact us before 31 March.
How can I add extra seats to my order without moving?
The purchase limit for season passes is 4 per person except if you hold more seats within your holding you can purchase these. If you have 3 passes or fewer and wish to purchase additional ones, please log in to your Season Pass online account from 24-26 March to view availability. This is in advance of the public sale which starts at 10am on 27 March, subject to availability. Alternatively, please contact us to discuss availability.
I no longer want to pay by Direct Debit, can I keep the same seat(s)?
As a Debenture Holder you can purchase your match tickets individually or part of the Season Pass. If you no longer wish to have Season Passes but wish to take individual match tickets instead, please ensure you write to us and let us know by Friday 31 March if you wish to cancel your pass(es).
I have more Debenture Seats – when will I receive my Debenture Pack?
You will receive your Debenture pack, including booking forms for your remaining seats in March.
How can I change my Direct Debit bank details?
Please contact us to update your bank details.
When are the Direct Debit collection dates?
Collection dates are: 1 June, 1 July, 3 August and 1 September
My contact details have changed since last season; how can I update these?
If any of your contact details have changed (e.g. address, e-mail address, phone number), please either update your details on your online account, or contact us.
Small Bag Policy
Scottish Rugby operates a small bags policy for international matches at BT Murrayfield. This means all Scotland Season Pass and match ticket holders will only be allowed to bring in bags up to A5 size – equivalent to a small clutch bag. To find out more please click here.
Can I sell my Season Pass card on the secondary market?
No! Season Passes and match tickets are NOT permitted to be transferred or sold (or offered for transfer or sale) through any secondary ticketing service provider, auction site or website. Any Season Passes or tickets found to be offered for sale on any secondary site other than the Scottish Rugby Ticket Exchange will be contravening the Scottish Rugby’s ticketing Terms & Conditions and will be cancelled by Scottish Rugby and made void. Any Season Pass holder found to be selling passes or tickets in direct contravention of the ticketing Terms and Conditions will be subject to sanctions appropriate to the breach and may be prevented from purchasing any further passes or tickets.
What if I can’t go to one of the games?
If you find you are no longer able to attend one of the games you will be able to sell your seat officially through the new Scottish Rugby Ticket Exchange. All tickets will be made available to purchase at face value only. Further details of this new service will be available when it is launched later in the year.
What if I need to cancel after the cancellation date?
Please contact us as soon as possible as the payment file may have already been sent to the bank and payment may have been processed by your bank.
Will I be sent a new card?
Yes. Scotland Season Pass cards are renewed annually. Your Season 2020/21 pass card will be mailed no later than two weeks prior to the first game. Note: if you lose your new pass card(s) during the season, there will be a reprint charge for any new card(s) issued.
Where do I find the Ticketing Terms & Conditions?
You can find our Ticketing Terms & Conditions by clicking here