Following the announcement from Guinness PRO14 to restart the 2019/20 season, with Glasgow Warriors games anticipated to be held behind closed doors, the club have developed a range of options with regards to outstanding match ticket and season ticket membership fees.
Please see a list of FAQs on the options for 2019/20 Season Ticket Members and Match Ticket Purchasers below:
I want the club to keep my Season Ticket Membership/ Match Ticket fee(s) as a contribution. How do I do so?
Fill out the online form from the Scottish Rugby Ticket Office and select the ‘contribution’ option.
What will this contribution go towards?
This allows Glasgow Warriors to retain the income generated through match ticket and season ticket membership sales, which will go towards the operating costs of the club and support the day to day running over the coming months.
If you choose this option, we thank you in advance. In addition, you will get your name (as well as those for whom you purchased a membership/ ticket) recorded on a pitch side banner next to the tunnel at Scotstoun Stadium. You will also receive a video of thanks from Glasgow Warriors staff and players in due course.
How do I take part in the ticket credit scheme?
Please note, the ticket credit scheme is only available for Season Ticket Members. Fill out the online form from the Scottish Rugby Ticket Office and and select the ‘ticket credit’ option.
The ticket credit to the pro rata value of three home fixtures missed at Scotstoun Stadium in 2019/20 will be taken off a future Season Ticket Membership. We will also increase this by around 10% pro-rata.
How do I receive a refund?
Fill out the online form from the Scottish Rugby Ticket Office and and select the ‘refund’ option.
Season Ticket Members can receive a refund to the pro rata value of the three home fixtures they missed in Season 2019/20. You will receive information directly from the ticket centre regarding when this refund will be processed.
What is meant by “pro-rata”?
This means that you will get a proportional credit or refund, relevant to the value of your Season Ticket Membership(s) and the numbers of games missed. For this season 3 of the 14 games have been missed.
I am a season ticket member and upgraded my ticket to the 1872 Cup fixture at BT Murrayfield, How do I receive a refund?
You will receive an email from Edinburgh Rugby regarding your purchase for this match. Please follow the instructions within this email.
When will 2020/21 Season Ticket Memberships go on sale?
As the club now has clarity on the 2019/20 Guinness PRO14 season, we can work towards planning for 2020/21.
Please keep an eye on your inboxes and our social channels for all ticketing information which will be shared in due course.
If you require any further assistance, please contact us by clicking the button below.