As a ticket secretary for one of Scottish Rugby's affiliated rugby clubs, you will have recently received a letter which provided an update on season 20/21.
If you have not received this letter, please email firstname.lastname@example.org
Please find below some FAQs relating to ticketing and memberships for season 20/21.
How will clubs know the latest information?
The ticketing team will email club ticket secretaries. Please also keep visiting this page.
Autumn Nations Cup Update:
With the COVID-19 pandemic still affecting many aspects of public life in Scotland the move by the Scottish Government to a new tiered level of restrictions on travel and households meetings across the country means it will not be possible to host spectators at BT Murrayfield in Edinburgh for the Autumn Nations Cup in November.
Scottish Rugby has consulted with the Scottish Government regularly on this matter and they agree it will be unlikely crowds will be possible in the coming weeks, due to the restrictions now in place. Scottish Rugby is disappointed supporters won't be able to come to the stadium this autumn, but consultation continues with the Scottish Government in the expectation that crowds can return at some capacity soon and specifically for the 2021 Guinness Six Nations, should the public health guidelines allow.
How many tickets will my club get for a Scotland international?
At present we are yet to receive confirmation from the Scottish Government regarding crowds for 6 Nations matches therefore we have been unable to advise clubs what their ticket allocation will be. Our message to club ticket secretaries remains the same - that we will provide 10% of the available stadium capacity to clubs and your membership should be encouraged to Sign Up for Scotland via the Nevis membership scheme.
Is there any conditions regarding how these tickets are to be distributed?
No, clubs can use these tickets as they wish. As your members will have the opportunity to join the ticket access routes used by the wider supporting public this season (Sign Up for Scotland Membership Scheme) we envisage these ‘ring-fenced’ tickets to be used for your key sponsors and partners who are supporting you through this difficult time.
When will the pricing be confirmed?
Pricing will be available in advance of ballot applications opening so you have the most up to date information prior to applying for tickets. Check the ballot instructions page for the most up to date pricing.
Because of physical-distancing guidelines it hasn’t been possible to retain the four categories of ticket (Bronze, Silver, Gold, Platinum) that you have become used to over the last few years.
There are two price categories and tickets will be sold on a ‘General Admission’ basis, meaning at present we are unable to offer concessionary tickets. We are keeping this under constant review and will introduce concession pricing as soon as practical and subject to Government restrictions allowing crowds to return in greater numbers. Scottish Rugby holds a proud tradition of affordable pricing which has contributed to a record 15 sell-outs of BT Murrayfield in recent seasons and we have every intention of returning to our full range of ticket options as soon as is practical.
How will tickets be distributed?
Once it is known if crowds at games will be permitted you will receive an email from the ticketing team with further information. As per previous seasons, we will require all ticket holders to have registered online and have a unique client refence number. If registration has been carried out previously then this does not need to be repeated. This is more essential than ever due to track and trace purposes.
Can the club use some of these tickets as auction prizes?
Yes, this is fine. However, as detailed above, we require ticketing account details for all ticket holders.
Club members are asking how they will access tickets this season. What advise can we give them?
As explained in the letter from Scottish Rugby’s President and Chairman, this year the club allocation, as with many allocations, has been suspended. Whilst clubs will get 10% of the available stadium capacity to clubs, we do not know what this number will be until we receive confirmation of the stadium capacity from Government.
Do club members need to purchase a membership to access tickets?
Whilst the membership is more than just ticket access, it is a priority route to access match tickets through ticket ballots. If your club members do not wish to purchase a membership then access to any returned tickets will be during the week of the match and only by visiting our ticketing site.
If crowds are not permitted to the games, will members get a refund on their membership?
The reason we are asking supporters to “Sign Up For Scotland” is because the game needs your help. The impact the Covid-19 pandemic is having on Scottish Rugby’s finances, and on the game as a whole in Scotland, is significant. As a result, no refunds will be issued on membership products. We fully appreciate that in these challenging times, not all supporters will be able to help the game in this way, and for this reason we are ensuring any available “returned” tickets will be made available to the wider public in the week before each game.
Are tickets for the 6 Nations away games being allocated to clubs as normal?
At present we have no guarantee of ticket allocations for away 6 Nations matches. We will update your club ticket secretary when more is known.
Will our members be able to access tickets to Scotland internationals via a club allocation in future?
Yes – Covid permitting we will revert to our previous Club allocation next year. These measures have been taken due to this interrupted season.
The British & Irish Lions match against Japan has just been announced - how will club members get access to tickets for this match?
There are two ways for your members to access tickets for this match – directly by registering for the pre-sale via the Lions website (www.lionsrugby.com/Vodafone-1888-Cup) or by being a Nevis member. Please encourage your members to visit Ask Scottish Rugby | British & Irish Lions v Japan
Pre-sale dates are as follows:
Tuesday 3 November - Lions (48 hours)
Wednesday 4 November - Nevis members (72 hours)
Update 8th November: These pre-sales are now sold out. Please register to be kept up to date of future sales by visiting: www.lionsrugby.com/Vodafone-1888-Cup