I am a Season Pass holder – what happens to my season pass?
All Season Passes for Season 20/21 have been cancelled.

We have also written to lead purchasers to advise that Season Passes are safe and you will receive renewal information again early next year for Season 21/22. 

-Paid by Direct Debit Auto Renewal:-
You will receive your renewal information early 2021, giving you the opportunity to cancel should you wish. We would urge you to not cancel your Direct Debit if you intend on renewing your Season Pass for 2021/22.

- Paid by Credit / Debit - 
If you are not a Debenture holder and paid by card, you will be included in the pre-sale group prior to any public sale. Communication relating to this will be shared early 2021.

Do previous Season Pass holders need to become a NEVIS member to get a ticket?
Whilst the membership is more than just ticket access, it is a priority route to access match tickets through ticket ballots. If you do not wish to purchase a membership then access to any returned tickets will be during the week of the match and only by visiting our ticketing site. 

I have 4 Season Passes, do I need to buy 4 Nevis Memberships?

Each Nevis member will be able to enter one ballot entry for each match, for up to 4 tickets therefore there is no requirement to buy multiple memberships. It is worth noting that at present, tickets should be applied for on the basis that attendees are from one household group or extended bubble. 

Only one ballot entry (for up to 4 tickets) is permitted per ticketing account. Therefore whilst you may wish to purchase multiple memberships (and further support Scottish Rugby) you can, however,  you will only be able to enter the ballot once. If you wish to enter the ballot multiple times each membership must be assigned to another ticketing account prior to purchase. To find out how to do this visit: Buying multiple tickets via My Network

I received an email saying I can get a discounted NEVIS membership - how do I get the discount?

Log into then account you buy your season pass through. When you click on the Nevis membership option you will see two prices - £34 and £29. To select the discounted version, select the £29 'NEVIS discounted' membership. This discount is available until Wednesday 30 September. The discount is only applied to the lead purchasers therefore if you are buying multiple memberships and wish to assign these you will need to email the other client reference numbers to ticket.centre@sru.org.uk before 5pm on Wednesday 30 September.