Please Keep Your Information Up-to-Date!
You must take care to provide us with accurate information. If your bank details or any other personal information which is used by or previously provided to us, is no longer accurate, then please contact us immediately.
I pay for my Season Pass(es) by Direct Debit, how do I renew?
As you purchased your Season Passes by Direct Debit, these will automatically renew so you don’t need to do anything as your seats have already been secured for renewal in the 2023/24. Please check that your Direct Debit is still active and that your account details are correct.
For specific FAQ's relating to your Direct Debit and autorenewal process, including how to make changes, please visit 2023/24 Season Pass Autorenewal Information.
I purchase annually (not via Direct Debit auto-renewal); when will I be able to buy a Season Pass?
As a previous purchaser you will get a pre-sale and invited to purchase in advance of the public sale. Your pre-sale will take place on 6 April 2023. The sale will open at 10am. Passes will be available to purchase online at scottishrugbytickets.com.
I am a Scotland Supporters Club member; when will I be able to buy a Season Pass?
Your pre-sale will take place on 6 April 2023. The sale will open at 10am. Passes will be available to purchase online at scottishrugbytickets.com.
I am a new purchaser - when is the public sale?
Public sale will take place from 10am on Friday 7 April, subject to availability. The sale will open at 10am. Passes will be available to purchase online at scottishrugbytickets.com.
What is the purchase limit?
The purchase limit is 4 passes per account.
I have Scotland Season Pass(es) on autorenewal, how do I move or upgrade to another category?
If you are a purchaser on Direct Debit autorenewal, you can contact us during the renewal window to make changes to your current pass(es). Please visit 2023/24 Season Pass Autorenewal Information for information on changing your Autorenewal Season Pass(es).
Season Pass Pricing
Order Processing Fee
Scottish Rugby will apply a non-refundable booking fee per ticket / season pass to cover the overheads associated with the processing and issuing of tickets.
These fees will be added to bookings at the point of payment.
When are the Direct Debit collection dates?
Direct Debit payments will be taken in FOUR monthly instalments on the dates shown below.
Please remember to check with your bank to ensure your Direct Debit is still set up.
What else is included in the Scotland Season Pass?
As well as the five Scotland home Internationals in season 2023/24, the Scotland Season Pass also gives you pre-sale access to tickets to all Scotland Women and Scotland U20s home games during the season as well as invitations to exclusive events, including at least one Scotland training session (subject to government restrictions at the time of the event).
Scotland’s 2023 Season Schedule
| Scotland v Italy | Saturday 29 July | BT Murrayfield | Kick Off: TBC |
| Scotland v France | Saturday 5 August | BT Murrayfield | Kick Off: TBC |
| Scotland v Georgia | Saturday 26 August | BT Murrayfield | Kick Off: TBC |
| Scotland v France | Saturday 10 February | BT Murrayfield | Kick Off: 14:15 |
| Scotland v England |
Saturday 24 February |
BT Murrayfield | Kick Off: 16:45 |
What if I need to cancel my Pass(es)?
Please contact us as soon as possible as the payment file may have already been sent to the bank and payment may have been processed by your bank.
I have a Scotland Supporters Club Membership; do I need a Season Pass?
The Scotland Supporters Club enables pre-sale access to Scotland Season Passes, which should be purchased separately. Please check that you are receiving our communications in order to ensure you do not miss information relating to pre-sale dates.
The Season Pass is your ticket/seat to all home games included in the season.
Please also note that if you become a Season Pass holder, this will affect the number of tickets you can purchase for future games within the season as a Scotland Supporters Club Member i.e. if the cap for a match is 2 tickets and you have 2 or more Season Passes, you will not be able to purchase within the priority access period with your Membership.
Can I sell my Season Pass card on the secondary market?
No, Season Passes and match tickets are NOT permitted to be transferred or sold (or offered for transfer or sale) through any secondary ticketing service provider, auction site or website. Any passes or tickets found to be offered for sale on any secondary site will be contravening our ticketing Terms & Conditions and will be cancelled and made void. Anyone found to be selling passes or tickets in direct contravention of the ticketing T&Cs will be subject to appropriate sanctions and may be prevented from purchasing any further passes or tickets.
Will I receive new Season Pass cards?
Following on from our successful introduction of match day tickets being issued through the Scottish Rugby Ticketing App, it is our intention to introduce our Season Pass product through the same method. This would mean that you would no longer receive a physical credit card style pass. By introducing the Season Pass to the Scottish Rugby Ticketing App, you will simply show your pass on your smartphone when presenting at any of our turnstiles. While it is our intention to introduce our Season Pass to the Scottish Rugby Ticketing App for the 2023/24 Season, we are currently working on its implementation. We will keep you fully up to date on our progress through emails and on our ASK pages.
My contact details have changed; how can I update these?
If any of your contact details have changed (e.g. address, e-mail address, phone number), please either update your details on your online account, or contact us in writing at ticket.centre@sru.org.uk.
Project 24/25
As part of an ongoing evaluation of the supporter experience against the backdrop of increasing demand on our available seats, we will be spending this calendar year undertaking a full review of the seating manifest at BT Murrayfield.
As we enter the second decade of the Scotland Season Pass, it is important that we continue to provide the best availability for Scotland tickets whilst balancing the demands of the business. All aspects of the seating manifest will be considered with the intention of providing season passes, match packages, clubs, groups & school allocations, hospitality and commercial obligations and, importantly, satisfying the demand for accessible tickets.
The results of Project 24/25 will be known later in the year and any changes to the current Scotland Season Pass offering and any resulting impact (if applicable) to your current Season Pass seat(s) will be communicated in advance of the renewal period for Season 2024/25.
Where do I find the Ticketing Terms & Conditions?
You can view our ticketing Terms & Conditions by clicking here.
Contact Us
Please CLICK HERE for opening hours and details on ways in which you can contact us, or click below to send us a message.
