To get your match ticket, you must have first downloaded and registered on the Scottish Rugby Ticketing App. If you have not yet downloaded the app, you can find step by step instructions on downloading and registering on the app here: How do I get the Scottish Rugby Ticketing App?
If you have not downloaded the app after purchasing your tickets, an SMS invite will be sent to the mobile number that you have registered on your ticketing account.
During the app account setup process you will be required to verify your mobile phone number and an email address, ensuring the mobile number matches that entered on your ticketing account at the time of purchase.
Your ticket(s) will be displayed on the main My tickets tab within the app and each ticket will display a unique QR code providing fast and secure access into the event. There is an icon that shows the number of tickets enclosed for each event.
Click on the ticket to open it.
Your ticket and entry information will appear at the top of your ticket. Event information and timings appear in the lower part of the ticket.
If you have multiple tickets for the same event within your app, you will find the ticket QR code at the top of each ticket. Simply swipe across to move between tickets. You can transfer a ticket to someone else as long as they have the Scottish Rugby Ticketing app. See the Transfer guide for details on how to do this here: How do I transfer a mobile ticket?
To ensure security of your ticket, your rotating QR code will only appear on your ticket 48 hours prior to the event. Present the QR code at the Stadium to be scanned for entry.
If you are still unable to see your ticket or QR code within 48 hours from kick off, please submit an enquiry through the form link at the bottom of the page.
For Further guidance on how to get your match ticket(s) through the Ticketing App, please see our helpful guide below.