Download the Scottish Rugby Ticketing App
Search 'Scottish Rugby Ticketing App' on the App Store or Google Play, or click to download below. When downloading on an Android device you must click 'New' at the top of the page.
If you have not downloaded the Scottish Rugby Ticketing App after purchasing your tickets, an SMS invite will be sent to the mobile number that you have registered on your ticketing account.
Register on the Scottish Rugby Ticketing App
During the app account setup process you will be required to verify your mobile phone number and an email address, ensuring the mobile number matches that entered on your ticketing account. Please watch the video or follow the steps below on how to register on the app.
Step 1: Once you have downloaded the Scottish Rugby Ticketing App, open it and begin the registration process.
Step 2: Enter your full name (no initials) and press continue.
Step 3: Enter your mobile phone number.
Step 4: To validate the phone number you will be sent a four digit verification code via SMS.
Step 5: Open the SMS on your phone and enter the unique 4 digit code into the app. Your phone may auto fill or complete automatically, you may also have an option to copy code from text or simply enter the code manually.
Step 6: Register your communication preferences.
Step 7: Select your country of residence. Please ensure the country listed matches the country’s dialling code associated with your mobile phone number and click continue.
Step 8: Enter your postcode. Please ensure you include a space in your postcode and click continue to search for your address.
Step 9: If your address cannot be found, click manual entry to input your address. This may happen if you have not included a space when entering your postcode.
Step 10: Review your address and make sure all the details are correct. If not, press the back arrow in the top left corner to correct the details. Once correct, click confirm.
Step 11: Once your address has been confirmed, click continue.
Step 12: Please enter your email address and click the 'send verification' button.
Step 13: Click the ‘Open email app’ button to obtain the unique four digit verification code that has been sent to your email address.
Step 14: Enter the four digit verification code. If you have not received the code, please check your email address is correct and check your junk / spam folders.
Step 15: Registration is complete! Click the continue button to set up your account.
Step 16: The Scottish Rugby Ticketing App works best when you allow notifications and allow access to your contacts. Allowing this feature makes it easier to transfer your tickets to family and friends. (If this box does not pop up automatically, you can do this by going to your profile on the app then clicking permissions).
If you have any questions or require further assist you can contact the Customer Services team by emailing firstname.lastname@example.org or call us on 0131 378 1600, 10am-4pm Monday to Friday (excluding Wednesdays).