The below instructions explain how to pay for reserved Season Pass(es). This is only relevant if we have contacted you and invited you to log in and pay.
This is not relevant for Direct Debit Auto Renewal customers.
Step 1 – Log into your account
Please log into your account through the Scottish Rugby online ticket centre. You must ensure you are logged into the correct account to be able to see all of the passes available to you.
To check you are in the correct account, please ensure the client reference number on your emails and letters from us is the same number that appears under 'My Account' when you log in online.
If you need any guidance on accessing your account online please visit How do I access my Account Online?.
Step 2 - How to find your passes
Your Season Passes (and any others that you manage on behalf of other supporters through your network) will show in your 'Notifications' box on the home page when you log in. For more information on My Network and managing privileges please see Buying multiple tickets via My Network.
Click ‘Buy Now’ to take you to the breakdown of your reserved Passes.
Step 3 - Reviewing your passes
Here you will see a breakdown of all of the reserved passes on your account. All of the passes will be selected by default so you must untick any you do not require. The name of the ticket holder and their client reference is shown next to each seat.
Once you are happy with the selected seats, please click 'Add to Basket'. If you need to make any changes to the ticket type (Adult / Student / Under 18), you can do this at the next stage.
Step 4 - Make required changes
At this stage you can make changes to the ticket type, for example from an Adult to an Under 18. To do this, please use the drop down menu next to the relevant Season Pass seat details to change the Class.
If you are a Debenture Holder purchasing a Season Pass for your Debenture seats, please use the price class 'Adult DH/Student DH/Under 18 DH'.
Once you have made any necessary changes, click 'Proceed to Checkout' to make payment and confirm your booking.
Step 5 - Making payment
You can choose to pay for your passes either by Card or by Direct Debit where you can spread the cost over four payments. Paying by Direct Debit will enrol you in our auto-renewal scheme which ensures your seats will automatically renew for the following season, subject to our Terms & Conditions.
Please note if you manage passes for another supporter and make payment on their behalf, they will not receive a booking confirmation as these are only sent to the lead purchaser.