This page provides instructions on how to pay for reserved Season Ticket(s). This is only relevant if you were an Edinburgh Rugby Season Ticket holder for season 2023/24 and have been invited to renew for Season 2024/25.
If you are looking to subscribe to your Season Ticket so that they automatically renew next year, you need to ensure that you have selected the ‘subscribe’ box before proceeding with the payment. You can do this once you have added your Season Ticket(s) to your basket, please see instructions under step 4.
Step 1: Log into your account
Please log into your Edinburgh Rugby Season Ticket account through the Scottish Rugby online ticket centre. You must ensure you are logged into the correct account to be able to see all of the tickets available to you.
To check you are in the correct account, please ensure the client reference number on your email from us is the same number that appears under 'My Account' (person icon) when you log in online.
If you need any guidance on accessing your account online, please visit How do I access my Account Online?.
Step 2: How to find your tickets
Your Edinburgh Rugby Season Ticket(s), and any others that you manage on behalf of other supporters through your network, will show in your 'Notifications' bar. When you log into your account, click the red dot on the person icon to view your notifications.
Click ‘Buy Now’ to take you to the breakdown of your reserved Tickets.
For more information on My Network and managing privileges to allow purchasing on behalf of other supporters, please see How do I set up 'My Network'?
Step 3: Reviewing your tickets
After clicking ‘Buy Now’ you will be shown a breakdown of all reserved Season Tickets on your account.
All of the tickets will be selected by default so you must untick any you do not require/do not wish to renew. The name of the ticket holder and their client reference is shown next to each seat.
Once you have selected all the seats you require, click 'Add to Basket'. If you need to make any changes to the ticket type (Adult / Senior / Student / Under 16), you can do this at the next stage.
Step 4: Making required changes and Opt-in to Subscribe (previously called auto renew)
At this stage you can make changes to the ticket type, for example from an Adult to a Senior. To do this, please use the drop-down menu next to the relevant Season Ticket seat details to change the Class.
Please note, if there are no options available for the ticket type you are looking for on the drop down menu, this means that they are not available at that category.
Here you can also select to Subscribe to automatically renew your season ticket next year. If you select the option to ‘Subscribe’, your Season Ticket(s) will be automatically renewed for the following season (regardless of whether you paid in full by credit/debit card, or by direct debit).
If you do not select this box, your Season Ticket(s) for the following season will be reserved in your ticketing account for a set window (which will be communicated prior to the renewal window each season), during which time you can choose whether or not you want to buy your ticket(s) for the following season.
Once you have made any necessary changes and have confirmed your subscription preference, click 'Proceed to Checkout' at the bottom of the screen to make payment and confirm your booking.
Step 5: Making payment & Confirming booking
At the payment stage you can choose to pay for your Season Ticket(s) by Direct Debit or Credit/Debit card. Direct Debit payment dates will be displayed on the screen at this stage.
Please note if you manage tickets for another supporter and make payment on their behalf, they will not receive a booking confirmation as these are only sent to the lead purchaser.
Once you have selected the payment method, follow the steps on screen and enter your details in full.
You can then click to ‘Review Order’ where you will be able to view a booking summary, including Subscription preference, and will be asked to agree to the Ticketing Terms & Conditions before being able to confirm your order.
Once you have confirmed your order, you will see a confirmation screen showing your Booking Reference Number.
You can review your order at any stage through your online account by logging in then clicking onto My Account (person icon) > View Account Menu > Account Management > Account History