How can I change my details or preferences?
If you have an account on Scottish Rugby Online Ticket Centre, login using your account username and password and make the changes there.If you don’t have a ticketing account and subscribed via the Newsletters: Sign-up & Preference Centre go back to this page and select the “change my details/preferences” option. You’ll be emailed the link to your Preference Centre, where you’ll be able to make the changes.
How can I unsubscribe from Scottish Rugby emails?
If you are subscribed to one of our newsletter emails, you should be receiving regular emails from us. At the foot of every one of our e-newsletters you will find the following options:
Manage your Email Preferences
This allows to change your newsletter selection
Unsubscribe from this Mailing List
If you hit this link you will be automatically unsubscribed from the mailing list.
If you have bought something from Scottish Rugby (e.g. match ticket, series package, season pass, supporters club membership) you will receive emails regarding your purchase even if you have unsubscribed from our promotional newsletters. This is because they contain important information about your ticket, pass or membership (e.g. matchday information; details of ballots, competitions etc.). You can still unsubscribe from these emails but we advise against it. Here is an example of what you will see at the foot of this type of email:
This is not a promotional email. It contains important information regarding your Scotland Season Pass. You can unsubscribe here from these emails BUT WE STRONGLY RECOMMEND that you DON'T, in case you miss important information in the future.
I want Scottish Rugby to delete all the information it holds about me. How do I do this?
In certain circumstances, you have the right to request that we delete the personal information we hold about you at any time (although this may adversely affect your ability to attend or participate in our matches, competitions or events, to obtain products and services from us, or to use our website). Please contact us to request this in writing.
I want to restrict/stop Scottish Rugby processing my personal information. How do I do this?
In certain circumstances, you have the right to request that we restrict or stop the processing of your personal information for specific purposes at any time (although this may adversely affect your ability to attend or participate in our matches, competitions or events, to obtain products and services from us, or to use our website). Please contact us to request this in writing.
I want to access all my personal information held by Scottish Rugby. How do I do this?
You have the right to access (without charge) the personal information that we hold about you by making a “subject access request” of us at any time. Please contact us to request this in writing.
Is Scottish Rugby compliant with GDPR?
Yes. The EU General Data Protection Regulations (GDPR) came into force in May 2018 and are implemented in the UK by the Data Protection Act 2018 (replacing the Data Protection Act 1998. Representing one of the most important changes in data privacy regulation in 20 years, the new regulations are designed to better protect your privacy and provide you with more awareness of the personal information that is being collected from or about you, why it is being collected, how it is being used and who it is being shared with (and why).