The Ticketing & Customer Engagement team operate hybrid working and the Ticket Centre is not open to walk-ins on a non-event day. Please see below for ways in which you can contact us.
We advise all supporters to check their emails and all our channels for any further updates from Scottish Rugby.
CURRENT CONTACT STATUS
Email & Messaging - AVAILABLE
Please click here to send us a message. Our email account is monitored during office hours, we will prioritise emails and messages regarding upcoming events and endeavour to reply to all enquiries within 2 working days.
Please note, this may be longer during particularly busy times - enquiries relating to upcoming events will be prioritised.
We are unable to process payments via email.
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Telephone Lines - AVAILABLE
Our phone lines are open 10am-12:30pm and 1:30pm-4pm, Monday-Tuesday, Thursday-Friday.
Please note, our phone lines are closed weekdays between 12:30pm-13:30pm and are closed fully on Wednesdays, Saturdays and Sundays.
You can contact us on 0131 378 1600.
If you are looking to purchase tickets, the easiest and quickest way to do this is online via the Scottish Rugby Online Ticket Centre.
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In Person - NOT AVAILABLE
The Ticket Centre is not open to walk-ins on a non-event day.
The Scottish Rugby Ticket Centre is only open on match days or event days. Please visit the relevant event information page or contact our team in advance if you have any ticketing enquiries.
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Other Enquiries
- Stadium Tours: stadiumtours@sru.org.uk
- For Hospitality enquiries please contact the below:
- Scotland & Edinburgh Rugby: enquiries@murrayfieldexperience.com
- Glasgow Warriors: hospitality@glasgowwarriors.org
- For any media enquiries please email media@sru.org.uk. Please note, only media enquiries will be actioned on this email. For all other enquiries, use the options above.
- For domestic rugby enquiries please contact rugbydevelopmentadmin@sru.org.uk
- Our complaints process can be found here: Complaints Process