The Ticketing & Customer Engagement team operate hybrid working and the Ticket Centre is not open to walk-ins on a non-event day. Please see below for ways in which you can contact our team.
CURRENT CONTACT STATUS
Telephone Lines - AVAILABLE
Contact us on 0131 378 1600, 10am-12:30pm/13:30pm-4pm Monday-Tuesday, Thursday-Friday.
Please note our phone lines are closed weekdays between 12:30pm-13:30pm and are closed on Wednesdays.
If you are looking to purchase tickets, the easiest and quickest way to do this is online via the Scottish Rugby Online Ticket Centre.
Email & Messaging - AVAILABLE
Please click here to send us an email or click on the message bubble in the bottom right corner of any of our ASK pages. Our email account is monitored during office hours, we will prioritise emails and messages regarding upcoming events and endeavour to reply to all enquiries within 10 working days.
In Person
The Ticket Centre is not open to walk-ins on a non-event day.
The Ticket Centre is only open on match days or event days. Please visit the relevant event information page or email us for opening times.
PLEASE NOTE:
- For Hospitality enquiries for Scotland or Edinburgh Rugby matches please email enquiries@murrayfieldexperience.com or call 0131 346 5250. For Glasgow Warriors hospitality enquiries please email hospitality@glasgowwarriors.org.
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For any media enquiries please email media@sru.org.uk. Please note, only media enquiries will be actioned on this email. For all other enquiries, use the options above or email feedback@sru.org.uk.
- We are unable to process payments via email.
- We advise all supporters to check their emails and all our channels for any further updates from us along with these ASK pages.
- Our complaints process can be found here: Complaints Process
If you require any further assistance, please contact us by clicking the button below.
