We’re making some changes to how clubs purchase tickets for international matches from April 2026.
As part of a wider review of all ticket sales for Scottish Rugby events, we’ve taken the opportunity to simplify the current club ticket process and ensure access is aligned with clubs and organisations that are actively supporting the growth and development of the game.
The same number of tickets will be available for clubs to buy, however, ticket limits are set per member not per club this time – more details below.
Our aim is simple: to make club ticket access clearer and easier to manage, while keeping tickets in the hands of genuine supporters and away from touts and those who exploit ticket prices through the secondary market.
Please find further information on the process below or visit the relevant event information pages for details relating to a specific series.
How do I access my online account?
For guidance on accessing your Scottish Rugby ticketing account online, please visit our FAQ’s page: How do I access my account online?
How do I update the details on my account?
To update your account details (e.g. email address, postal address) please log into your account and go to ‘Update Details’ under My Account.
To update your password please click here to be taken through each step of the process.
How do I purchase club allocation tickets?
Click here for instructions on how to buy.
Is there a ticket limit on the matches?
Yes, please be aware that the ticket limit may vary per match. You will not be able to purchase tickets over the ticket limit.
What is the ‘Important Information’ warning under my tickets?
The ‘Important Information’ notification under the tickets in your basket is there to indicate that your tickets have been allocated through a club. This does not impact your booking in any way.
You will be asked to acknowledge that you have purchased through your club allocation by selecting a tick box prior to making payment.
I’ve purchased my tickets, but I haven’t received my confirmation email
A confirmation email will be sent automatically to the email address on your account once the purchase has been made. Please check your junk/spam inbox in case the email has ended up there. We encourage you to add ticket.centre@sru.org.uk to your ‘safe sender’ list to ensure you receive emails pertaining to your ticket order.
If you have not received the confirmation email, you can resend this by clicking My Account > Account Management > Account History. You will be able to see the purchase and resend the confirmation.
Can tickets be transferred?
Yes, tickets can be transferred but this will be restricted to one transfer and at least one ticket per order must remain non‑transferable in the purchaser’s app.
Can tickets be resold?
No. Club tickets must not be:
Resold
Sold via secondary ticketing sites
Used for commercial or non‑genuine purposes
What happens if tickets are resold?
Where there is evidence of ticket resale, Scottish Rugby may:
Cancel tickets (without refund)
Remove future access to club ticket purchasing
Apply wider sanctions under ticketing terms and conditions