All supporters must ensure that their Online Ticketing Account is kept up to date at all times.
This includes:
Postal address
Contact information including mobile telephone number
Personal details including title, full name, date of birth and gender
News delivery preferences
To update any of your account details, please log into your ticketing account online. You can find guidance on accessing your account here: How do I access my Account Online?
Once logged into your account, click on the person icon at the top right hand corner to open the notification bar. On this menu, click View Account Menu at the bottom.
Within the 'Account Management' section, select Update Details from the drop down menu.
On the next page, click Edit to amend your details - you will be asked to enter your password for security purposes. You will then have the ability to update your details.
Once you are happy with the information provided, simply scroll to the bottom of the portal page and click on save. This will update your details with us and the information provided will be used in all future interactions with us, including where your tickets are sent to and the account email address to access your online account.
Please note, for security reasons, the Surname field is unable to be amended online. If your surname has changed, please contact our team to notify us in writing. Please detail the changes and include any relevant documentation (i.e. a marriage certificate).